Due to operating expenses, we do not issue credits or refunds. If you are not satisfied with the job the
Team has completed, call us directly at 719-235-8606 by 7am the next day. *We
will come and rectify the issue for FREE.
(*does not apply to hourly or Groupon clients)
We provide the cleaning supplies necessary to complete the cleaning. If you'd like us to use a particular product you can leave it out for us and we will be more than happy to accommodate your specifications.
Payment is due at the time services are rendered. For your convenience, we accept cash, check,
money orders, all major credit cards. If payment is not received a 10% late fee
will be applied.
We schedule according to the scope of work we are expecting
for the day. If you would like us to
perform extra tasks during a cleaning, please give us advance notice so we can
budget our time correctly and also let you know of any additional charges that
We require a 14 day advance notice if you need to suspend
As a courtesy, you will be sent a reminder email of your
appt. ~24 hours in advance. Therefore,
A $20 fee will apply
if we are not given a 24-hr. notice if services need to be rescheduled
A $50 fee will apply if we are not let in to perform the
cleaning at the scheduled time (ex. locked out, appointment was forgotten,
(cancellation fees do not apply)
We all know how unpredictable Colorado weather can be. As a result we have to keep an eye on the weather and road conditions and make decisions in order to keep our employees safe. We rely on you, our clients, to help us stay safe. If your neighborhood or surrounding area is unsafe, please let us know. If we decide to delay or reschedule cleanings due to inclement weather, we will contact you ASAP and reschedule your cleaning for a day/time with more optimal conditions.
It may not work in your budget to have a cleaning service on a regular basis, but wouldn't it be nice if you can get some help around the house once in a while? Well, we are happy to offer that option to you. Every Monday we offer a special promo for 4 man hours of routine cleaning at a discounted price
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